Financial capability is the capacity, based on knowledge, skill and access, to manage financial resources effectively. The program helps low-to-moderate income clients develop this capacity by providing free tax preparation, one- on-one financial coaching, financial crisis intervention, workshops and access to partner financial services.

Through an Integrative Personalized Intervention model, financial education and skill building are provided through one- on-one sessions. An important component of Financial Capability is providing clients with access to the Individual Development Account (IDA) program, a matched savings program assisting low income individuals saving to purchase a home, start a business, or pursue a post- secondary education.